Payment HomeGuardian

I want to buy the Homeguardian via Paypal. First login successful, afterwards a second Paypal Login appears and after typing the password there is no reaction. Only cancel. Anyone can help.
Regards Herbert

@herbert_braehler Hi Herbert,

I’m sorry to hear you’re having trouble with the PayPal login process for purchasing the HomeGuardian service. Unfortunately, the reference information doesn’t provide specific troubleshooting steps for this issue. I recommend reaching out to Aqara’s Customer Service. They should be able to assist you efficiently.

Please contact the Customer Service Team via the Aqara Home App by navigating to Profile > Help & Feedback > Customer Service or by scanning the QR code below:

If you don’t have an Aqara Home account, you can click here to create a ticket.

I hope this helps, and feel free to share any further questions or updates with the community!

It’s probably Paypal’s Risk Control Policy. Do a forum search for Paypal and you should see the recent thread. Apparently a new payment method is coming.

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