Seeking Feedback on Aqara Product in Third-Party Ecosystems

Hello Aqara Community,

As a product manager at Aqara, I am reaching out to gather insights and feedback from our valued users. We are keen to understand your experiences and any challenges you may have faced while integrating Aqara products with third-party ecosystems like Apple Home, Amazon Alexa, and Google Home.

Your feedback is crucial for us to enhance our product compatibility and to potentially drive improvements in these third-party integrations. If you have any suggestions or have encountered specific issues, please share them with us. We are committed to working closely with these platforms to ensure a seamless smart home experience for all Aqara users.

Looking forward to your valuable input!

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It may be a generic comment, but I feel that the product description on the website is better than the manuals (good job Aqara Marketing).

The manuals are mostly basic setup instructions (think M3 hub user manual), but details on its features and uses is mostly missing.

Here is one example applicable to your question. When using the M3 hub in an environment with existing Thread network, it seems to include itself into the existing Thread network rather than establishing a new Thread network. The implications are not fully clear to me.

You will probably get me going on about a official aqara home assistant integration tbh, I think you would have a shock how many of home assistant users have aqara devices running through either HA zigbee or zigbee2mqtt or even homekit devices in home assistant. if there was a integration there would be more including myself that would add all devices to the hub to put in home assistant.

We have optimized the user manual experience. Now, we provide users with an electronic manual, allowing them to scan a QR code to access more detailed product usage guidelines (previously, due to packaging limitations, the printed manual could only include the most basic content).

Existing Thread network is from other ecosystem? Aqara has optimized its Thread network strategy, allowing users to connect to existing Thread networks from other ecosystems (such as Apple or Google) in their homes, enabling a more stable and reliable local connectivity experience.

There is an official Aqara HA integration now. You can search “Aqara” to find it.

thats just to add matter devices via hub or aqara devices via ha zigbee software, I was thinking more a full blow integration were every devices enties are exposed (especially when connected to the m3 via zigbee) single presses, long presses etc.